The Firestarter

Shipping

Shipping fees depend on your shipping location and order value. All shipping fees are displayed before checkout in the shopping basket. The shipping fees may include VAT / sales tax where required by law. The delivery time of the shipments depends on the shipping method you have chosen. Before checkout, you can also see the estimated transit time (transit time shown in business days).

Returns policy

In the unlikely event that you don't like our products, you can request a return and refund or exchange the items. Eligible items can be returned for a full or partial refund in the form of payment originally used by the client. You have 30 days from the date of receipt of your order to request a refund.

Policy Requirements

We reserve the right to refuse a refund if the merchandise is not in the same condition it was sent, in its original packaging and labeled. Items received that do not meet these standards will be returned to the customer.